sim card not received

[sheikmohamed]

Last 3 days before order jawwy sim card , but iam not received , also online order tracking not working, wat can I do?

[Abdullah1]

Hi @sheikmohamed

We are sorry for what happened with you.

The delivery takes from 3 to 5 days.

And as I can see on my system you didn't order Jawwy SIM using your account, kindly provide us with your Order number so that we can help you.

You can also contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will help you

We will be waiting for you.

Abdullah Mohamed.

[sheikmohamed]

Problem not solved, sim card not received, right now

[Abdullah1]

Hi @sheikmohamed

We are sorry for what happened with you, 

Kindly provide us with your order number so that we can help you.

You can also contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will help you

We will be waiting for you.

Abdullah Mohamed.

[Ghaylan]

Hi,

I am still waiting my Jawwy Sim Card.

Supposed to be delivered on 3rd November 2017.

Best regards,

[hamudi]

Folks, i contacted by email/facebook/ sim not received, no communication what so ever and this is the treatment I'm getting even before getting the SIM ?

I'm also STC employee and your kiosks are completely useless....

[KhalidGhdzi]

Hi @Ghaylan

 We are really sorry for the delay, please sent us your order number so we can track it for you and assist you in our best way. 

[Ghaylan]

Hi,

2weeks now that I am waiting my Sim card : Order#: 200234137910594

Many calls to customer service, always telling the same thing : you will get it tomorrow !

But in the reality nothing.

Worst phone provider.

Kindly cancel my order and reimburse me.

BEST REGARDS !!!!!

[Abdullah1]

Hi @Ghaylan

We are sorry for the delay,

We have escalated your case to the relevant team and going to contact you soon and deliver the SIM to you, we appreciate your patience.

If you have any further inquiry, please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for choosing Jawwy.

Abdella Mohamed