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Forum Posts

Resolved! Sim not working.. PLEASE HELP

Hi, my sim is not working now... It used to work before but suddenly today it stopped working there are no network signals on my phone. I even tried changing it from slot sim 1 to sim 2 but still its the same... In my phone it shows sim not provision...

mdjd-443 by عضو جديد
  • 2782 Views
  • 24 replies
  • 4 kudos

Switching to E-Sim

I am trying to switch to e-sim from physical sim, but at the end of the process it is prompting me to give an alternate phone number registered to my ID. But I only have one number registered to my ID, which is the one I want to convert. I am not eve...

Resolved! Transferring SIM from passport to Iqama

Hi,I want to know whether I can transfer my SIM under passport to my Iqama ? I have visited STC branches many times and they says that they cannot transfer it. My number starts with "055".Please help me in this regard.

Rash5579 by عضو جديد
  • 737 Views
  • 3 replies
  • 0 kudos

Esim transfer to new phone

Hello,I recently changed my phone, and all my data has been successfully transferred to the new device except for my Jawwy eSIM. My new phone supports only eSIM — could you please guide me on how to activate or transfer my Jawwy eSIM to this new phon...

ibnbakar by عضو جديد
  • 61 Views
  • 0 replies
  • 0 kudos

Social media unlimited

I am activated social media unlimited and 50 gb plan but once my normal data finish I can't open unlimited social media also but before working now only happen like this.

Yazer92 by عضو جديد
  • 121 Views
  • 1 replies
  • 1 kudos

Replacement physical same number

Hello, I lost my Jawwy SIM card.I converted my number from STC to Jawwy before.I want a physical SIM replacement for the same number.My Iqama is expired but I have my passport and active Absher/Nafath.Please help me to reissue the same number. Thank ...

GaneshPra by عضو جديد
  • 49 Views
  • 0 replies
  • 0 kudos

Jawwy Dealer not having any responsibility

Since two days 1 was trying to take one sim but since 2 days dealer is accepting my request and saying its system error and other time he told already cancelled apply again then today also 9 am will deliver sim still not given .please conscious about...

Resolved! Net

When I using my samsung A70. I have a net balance. All of my apps and webpages not opening properly because my internet problem.Then I discussed coustmer service center.He give guidanceKindly follow these steps:go to Settings < Connections < Mobile N...

Bhutto by عضو جديد
  • 171 Views
  • 4 replies
  • 0 kudos

Esim

After payment how many hour later deliver esim in Gmail??

Sifat by عضو جديد
  • 14 Views
  • 0 replies
  • 0 kudos

Request to Enable eSIM Replacement After Port-In

Dear Jawwy support team,I recently ported my mobile number from Mobily to Jawwy. The port-in process was completed successfully, and my SIM is now active — I can make and receive calls, and my plan details are visible in the Jawwy app.However, when I...

Hunk07 by عضو جديد
  • 36 Views
  • 0 replies
  • 0 kudos

My sim will be terminated

Hi, I received a message that my sim will be terminated if I don't update my border id to iqama,please help me to resolve this issue because my sim has load and also I recharge it with another load,thank you