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Forum Posts

Jawwy 1.0

I received a message from jawwy regarding updating the sim from 1.0 to 2.0 on 3 Aug 2025 , But still its not been updated. 

Ported eSim not acitvie yet

I am Abdurrahman. A few days ago I ported my eSim from Lebara to Jawwi. is lost my money but It has not been activated for me yet.My ported numbar +966 57 845 9300

Esim

My esim was not active what can i do

Resolved! jawwy physical sim replacement to esim

Dear Sir,Greetings!I would like to replace my Jawwy physical SIM with an eSIM. I followed your guidelines, but I was unable to complete the replacement process.When I entered my registered mobile number, I received the message: "Contact number can't ...

sh95skl by Beginner
  • 1291 Views
  • 13 replies
  • 2 kudos

Block SIM

Dear Admin      I would like to inform you before yesterday i went shop to buy new sim card but unfortunetly i didnot buy new sim card. when i ask to shopkeeper why i cannot buy new sim then he check some thing in CITC (Communications & Information t...

Reactivated the old number

I just terminated my jawwy sim accidentally it was on my national id can reactivate the same number.and transfer on my iqama?

415340 by عضو جديد
  • 29 Views
  • 0 replies
  • 0 kudos

HELPPP!

Hello Customer,We kindly inform you that we require an update to your ID information from Border ID to Iqama for mobile number 966537992549. Please visit stc shop before 15 days to avoid termination.Please reach out to Jawwy customer care for additio...

ABEGAIL by عضو جديد
  • 27 Views
  • 0 replies
  • 0 kudos

JAWWY SIM VALIDITY - TEMPORARY VISIT

Hello team, thanks for your assistance.I wanted to know if we took jawwy SIM on passport , how long will it be valid for ? And if I am exiting Saudi will it still be active and will the number stay with me as long as I keep recharging it? Or service ...

Ansar by عضو جديد
  • 21 Views
  • 0 replies
  • 0 kudos

Convert my number to STC postpaid

HelloI have been to STC shop several times but they couldn’t help me. I am calling jawwy but no answer .. can you help me to update my ID information so that I can change my sim to postpaid from STC