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Forum Posts

SIM card not recieved

I ordered my SIM on 02.12.2017 and I still haven't received my SIM on 08.12.17. The delivery date was 04.12.2017. How long do I have to wait to get a SIM delivered to my house? Please address this, this is not how you treat new customers.  Thank you....

Resolved! Unable to use my data

My internet data is not connecting..i still have 7 gb and its not expired and i have a base plan ..i can call but i cant connect to the internet..help me please..number 506936851

Rano by Beginner
  • 384 Views
  • 6 replies
  • 0 kudos

Everyime should i open app for recharging?

Everytime after recharge should i open application and buy minutes to call what if there’s an emergency and I don’t have internet connection and i have just recharged and can’t use because i have to buy mins from jawwy app? If it’s then it’s the wors...

Aarq123 by عضو جديد
  • 78 Views
  • 0 replies
  • 0 kudos

Remove my email account

So story is I made an account in jawwy using my gmail expecting to order it online... Then because the order did not went well I instead go to a outlet in a mall at khurais al othaim... Then I purchased a jawwy sim there(60 sar sim) then once I look ...

Bbyzz by Beginner
  • 1267 Views
  • 1 replies
  • 0 kudos

unable to access 4g network

For last one month i was using jawwy sim in 4g connectivity. Lately i put another sim (stc) for just one day. After that I am not getting 4g connection . All I get is H and sometimes 3g. And the speed is really slow.  Please help me.  [In my phone se...

jibin by Beginner
  • 550 Views
  • 1 replies
  • 0 kudos

SIM card not receive

Where is my order, Waiting since 03-11-2017 more than 10 days for the Sim Still not yet delivered.Inform me when you will deliver.. iam waiting

New Sim

It was 5 days since i order my new sim, Nov 6th,  but until now no one is contacting me, Please let me know if your product is still valid? or just just for ADS only. If this the way your good company handle the new customer... How about the old clie...

Icio by Beginner
  • 162 Views
  • 2 replies
  • 0 kudos

New Sim not yet delivered

Order no: 200234177690812Tracking no: 290011880882Tracking status still not updated, Ordered  last week more than 6 working days,  kindly update when will recevie.Thanks,Meeran

Can I cancel my order?

My sim its not yet delivered so i went to a jawwy retail booth just to know the 60 sar promotion is over so i bought a sim but how can i cancel my previous order

Michaellr by عضو جديد
  • 74 Views
  • 0 replies
  • 0 kudos

No SIM delivery order 200234160877804

I ordered my SIM on 6th of Nov. The expected date was 8th of Nov and till today nobody has contacted me nor any status is being updated. I have emailed 4 times but no satisfactory response is seen from your side. Please let me know what is the proble...

hns1986 by Beginner
  • 71 Views
  • 0 replies
  • 0 kudos

Activation

HELLO brotherI got a new sim card from jawwyBefore three days till now I have no activate what can I do please tell me a solution

Internet not working

I bought 2 jawwy sim for me and my wife. We erquested a package 10gb for 1month renewable for 3 months. the first one i bought dont work anymore. when i check the bundle balance it said i still have 1gb left in my account and expire in 9 days but the...

djiwayan by عضو جديد
  • 817 Views
  • 15 replies
  • 10 kudos

Activation

Hello sirI got a jawwy sim is transferred my stc number but I got jawwy icon in mobile but no network connection till now what can I doI activate please help me

sim card not received

I have ordered for SIM on 2 November no. 505329339. SIM sent by smsa. They did not update after 2 November. No one contacted me for delivery. I chatted with jawwy team many times. But there is no use.

unwanted servise

hii have subscribed a service or app named (Al3abi) and its deducting 65 Halalas every day.Can you help me to remove or unsuscribe this service as I don't need it. With Regards 

Rauf-Ahmad by زائر عابر
  • 110 Views
  • 1 replies
  • 0 kudos

Sim not received

Yesterday i got message from jawwy that Mr. Abdul rahman fattah will take my order to me.He called me yesterday i couldnt receive and within 5 minutes of time i call him back but he is not receiving my call. Then i got message from jawwy that they ca...

sim card not received

Last 3 days before order jawwy sim card , but iam not received , also online order tracking not working, wat can I do?