12-11-2017 03:07 PM
It was 5 days since i order my new sim, Nov 6th, but until now no one is contacting me, Please let me know if your product is still valid? or just just for ADS only. If this the way your good company handle the new customer... How about the old client that have facinig other problem it will take months to accomodate?
14-11-2017 03:36 PM
Hi @Icio
We really apologize for the delay, I have just escalated your case to the relevant team and we going to contact you soon, and deliver the SIM to you.
If you have any further inquiry, please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
We appreciate your patience.
Abdullah Mohamed.
14-11-2017 03:51 PM
What can i do.. offcourse i have to wait annother week?