Evo FAQs

What are the peak and off-peak hours for the international calls?

There are no peak/off-peak hours in Jawwy so you can make international calls at any time during the day using either your PayGo balance or if you have international minutes add-ons. اقرأه بالعربي

What are the available Roaming Passes in Jawwy?

We are offering several passes that satisfy all your needs as follows:  Cost Benefits Validity 70 SAR 1 GB 24 Hrs. 100 SAR 1 GB 7 Days 190 SAR 10 GB 7 Days 350 SAR 30 GB 30 Days   You can easily buy these passes fr...

From where can I buy Combo 30?

You can buy it through Jawwy app in "SHOP" under "HOT DEALS" or "COMBOS" Also, you can buy it through Jawwy website after logged in to your account, in "SHOP" under "HOT DEALS" or "COMBOS"

Where can I buy the new Combo 70?

You can buy it through Jawwy app in "SHOP" under "HOT DEALS" or "COMBOS" Also, you can buy it through Jawwy website after logged in to your account, in "SHOP" under "HOT DEALS" or "COMBOS".

How can I terminate a number through the Jawwy Website?

on the website by following the below steps: 1- Login to evo.jawwy.sa. 2- Enter Phone Number, then tap on "LOGIN". 3- An OTP will be triggered to your mobile number, click "CONFIRM". 4- Click on your number above the page, then enter "MANAGE AC...

How can I terminate a number through the Jawwy App?

by following the below steps: 1- Open Jawwy app, then click on your number above the page. 2- Click to "MANAGE ACCOUNT" TERMINATE SIM""3- Choose the user if you have more then one, and tap 4- A confirmation message will be triggered if you a...

How can I check my recharge and transactions history through the app?

We are making your experience easier by presenting more details about your transactions via Jawwy app. Open your Jawwy app then tap "MORE", and then tap "HISTORY" where it will display: USAGE TRANSACTIONS PLANS & ADD-ONS

How can I manage my flexible plan through the app?

You can do it all by yourself, in real time. You’ll never need to worry about running out of services or losing the services you may not have used. You can manage your flexible plan either by upgrading or downgrading it following the below simple st...

How can I check my balance using the app?

Your account main balance is shown on top of the main screen on our app in "MY JAWWY" section.

How can I remove a number from my account on the website?

As soon as un-joining SIMs is concerned, please note that it is possible to move your number to other account or transfer it to a new account only, but you will be losing all the benefits associated to this particular SIM, so pay attention. You c...

Is it possible to join a SIM to my Jawwy account through Jawwy website?

Of course! the service is designed for you to be at your fingerprint, here are the steps to follow: 1- Login to your account through Jawwy.sa which you want to join your SIMs to.  2- Click on your number above the page, enter "MANAGE ACCOUNT" 3- ...

How can I get started and activate my Physical Jawwy SIM?

Activate your SIM easily by following these steps: Open your SIM pack. You will find that our all-in-one SIM fits any device; you can select it in full size, micro, or nano, and pop it into your device.You’ll receive a welcome SMS with a link to d...

Can I keep my existing number when purchasing a Jawwy SIM Card online?

Yes of course, and switching to us is easy. Click here to go to our Online Shop.Select the SIM you prefer either Normal SIM or eSIM, and then click "Buy".Click “ADD TO CART” if you wish to keep shopping, or “BUY NOW” to proceed.First, you’ll have ...

How can I know my Jawwy mobile number?

You can easily know your Jawwy mobile number by dialing *150# from your mobile device, and your number will be displayed on the screen. اقرأه بالعربي

Who is eligible for the new offer of Jawwy Plan 70?

This offer is available to all existing subscribers and new customers. اقرأه بالعربي

What happens if I buy the new Combo 70 for a specific number and then remove it from my account?

You can still use and share the national minutes and the national data only and the Unlimited wifi Pass will be lost Permanent. اقرأه بالعربي

What is the expiry date of the new offer of Jawwy Plan 70?

It is a limited-time promotion, so don’t miss it out. اقرأه بالعربي

Can I share the new Combo 70 across my numbers in the same account?

You can only share the limited benefits of national minutes and local data with your numbers in the same account. The Unlimited wifi Pass is not shareable. اقرأه بالعربي

Can I gift the new Combo 70 to other Jawwy subscribers?

Yes, you can gift it to all your family and friends in Jawwy in different accounts. اقرأه بالعربي

What is the new Combo 70?

To know more information about Jawwy, please visit our new FAQs page.

What is the new Combo 70?

For our existing subscribers, we are offering benefits in Combo 70, which are: 10 GB of national data, 500 national minutes In addition to 5 GB for social use, and The Unlimited wifi pass. valid for 30 days for only 70 SAR. Note: The price doesn...

Who is eligible for the new offer of Jawwy Plan 150?

This offer is available to all existing subscribers and new customers. اقرأه بالعربي

What happens if I buy the new Combo 150 for a specific number and then remove it from my account?

You will lose the Unlimited Social as it can't be shared or used by other numbers in the account, even if you add that same number again, it will not be assigned back. However, you can still use and share the national minutes and national data acros...

What is the expiry date of the new offer of Jawwy Plan 150?

It is a limited-time promotion, so don’t miss it out. اقرأه بالعربي

Can I gift the new Combo 150 to other Jawwy subscribers?

Yes, you can gift it to all your family and friends in Jawwy in different accounts. اقرأه بالعربي

How many times can I buy the new Combo 150?

You can buy it as many times as you desire even if it is at the same time, and in this case, the priority of consumption will be from the add-on that expires first. اقرأه بالعربي

What is the new Combo 150?

For our existing subscribers, we have added extra benefits in Combo 150, which are 30 GB of national data, 3000 national minutes, and Unlimited Social for YouTube, Facebook, Twitter, WhatsApp, Snapchat, Instagram, and Telegram, valid for 30 days fo...

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