Recharge your SIM

How can I check my recharge and transactions history through the app?

We are making your experience easier by presenting more details about your transactions via Jawwy app. Open your Jawwy app then tap "MORE", and then tap "HISTORY" where it will display: USAGE TRANSACTIONS PLANS & ADD-ONS

How can I check my balance using the app?

Your account main balance is shown on top of the main screen on our app in "MY JAWWY" section.

I purchased a new voucher which mentions “VAT Included” - 15 SAR for 17.25 SAR. What will be my balance?

15 SAR. اقرأه بالعربي

Can I recharge the balance of another number in a different account using stc pay through my Jawwy app?

Yes, you can do this through stc pay app itself, not the Jawwy app. اقرأه بالعربي

Can I recharge the Main Balance directly using the stc pay & Apple Pay apps?

You can recharge your balance easily through stc pay app as well, while recharging through Apple Pay app itself is not available, only through the Jawwy app. اقرأه بالعربي

How many times can I use stc pay and Apple Pay to recharge my Main Balance?

There are no limits for recharging. اقرأه بالعربي

Is there a minimum or maximum amount for recharging through stc pay and Apple Pay?

The minimum is 10 SAR and the maximum is 10,000 SAR. اقرأه بالعربي

How can I recharge my main balance using Sadad Bills?

You can recharge your main balance in Jawwy following the below steps: Login to the bank app/online banking and select "SADAD" from the menu.Click "Sadad Bills Payment" and choose "Telecommunications" from the Biller Category.Then select "Saudi Tele...

How can I recharge my main balance using the Direct Mobile Recharge through Alrajhi bank?

If you have a bank account in Alrajhi, you can recharge your main balance in Jawwy following the below steps: Login to the bank app/online banking and select "Payments" from the Main menu.Click "E-Market" and choose "STC".Select the amount you want ...

How can I recharge my main balance using the Direct Mobile Recharge through NCB?

If you have a bank account in NCB, you can recharge your main balance in Jawwy following the below steps: Login to the bank app/online banking and select "SADAD" from the menu.Click "Mobile Recharge".Click Biller Company and select "SAWA" and "ADD M...

Can I recharge my main balance in Jawwy through Mystc app or Mystc self-care website?

No, Mystc app and website can be used for other stc packages; you can only recharge your main balance in Jawwy either through the Jawwy App or "My Account" section on our website, or through Sadad Bills using your bank account app, online banking or...

If I have more than one SIM, do I need to recharge each SIM individually?

We are working hard to make your life easy so our services can be at your finger-touch, by recharging your main balance of Jawwy account, you will be able to use this balance in all your SIMs purchases' and no need to recharge your SIMs individuall...

Do I need to have PAYGO ‫ credit to buy those vouchers?

To make our subscribers lives easier, we decided to make those vouchers buyable through your normal balance. Therefore, you don’t have PAYGO credit to enjoy them. اقرأه بالعربي

Are stc Sawa recharge offers applicable to Jawwy?

It is not available as of now, however, you can still get the benefit of Jawwy recharge offers while recharging SAWA voucher. You can review our offers by visiting this [LINK] اقرأه بالعربي

What is the validity of my balance if I recharge using SAWA voucher?

The balance validity has not changed and remains for life as long as you have an active SIM. اقرأه بالعربي

Can I recharge my Jawwy line using a SAWA voucher by dialing 155 followed by the voucher number?

This option is now available – You can recharge by dialing *155*recharge card number#, then press 'call'. you can also keep using Sawa voucher through the app or the My Account section of the website. Note: The 15% VAT is applied to the top-up card...

How to pay on Google Play using Jawwy?

This only works with the Saudi store, so make sure to use a Google account where the locale is set to KSA. Also, you need to have a Jawwy SIM in the device from which you’ll make the purchases. If you don’t have a predefined payment method: Click o...

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