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Remove my email account

Bbyzz
Beginner
So story is I made an account in jawwy using my gmail expecting to order it online... Then because the order did not went well I instead go to a outlet in a mall at khurais al othaim... Then I purchased a jawwy sim there(60 sar sim) then once I look at the app(myjawwy) I saw at the my profile section that there is someones email account which is not mine the email consist of my jawwy number...
And whenever i try to browse the shop in the jawwyapp it redirects me to a page in my browser saying
" Congratulations, your Jawwy SIM is now active.
Now log in to build your initial base plan

OR COMPLETE YOUR REGISTRATION USING YOUR EMAIL "
Then when I enter my gmail it says
"Pls enter valid email address"
So now I want to remove my account which is the email address and register it into the page im redirected to...
Pls help me asap... Would appreciate the help
Ty
1 REPLY 1

AmmarHamed
مشارك محترم
مشارك محترم

Hi @Bbyzz

 

Please enter new email that was not used in Jawwy before while completing the registration

 

Kindly provide us with your number in private message through support page (live Chat and Email) or social media channels Facebook and Twitter.

 

Thanks for choosing Jawwy.

Ammar