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80% helpful (23/29)
Jawwy-Admin1
Community Manager
Community Manager

The number's validity is 90 days from the date/time of the last charged outgoing activity (Such as using data, sending an SMS/MMS, making a voice call, or recharging your balance).

 

If you wish to remove one of the numbers or your only number in the account which has a PayGo balance, contact customer care and they will be there to assist you with your request.

 

As for any available Main balance, it will remain valid in that account for 1 year from the date of removing the last number from the account, in case you wish to buy a new number and activate it in the same account to use this remaining Main Balance.

 

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Last update:
‎24-03-2021 03:43 PM
Updated by:
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