Internet not working
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01-03-2017 09:35 AM
I bought 2 jawwy sim for me and my wife. We erquested a package 10gb for 1month renewable for 3 months. the first one i bought dont work anymore. when i check the bundle balance it said i still have 1gb left in my account and expire in 9 days but the internet is not working please advice what happened. The second simcard works fine.
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03-03-2017 10:00 AM
Hi @djiwayan
We are sorry for what happened with you.
As I can see on my system the data is working with you now.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.
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03-03-2017 10:50 AM
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06-03-2017 12:31 PM
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06-03-2017 12:46 PM
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07-03-2017 08:52 AM
my internet not working from 2 days. I have balance 1.47 GB and 12 Days validity what is the problam pl. rectify me.
my phone no is 0539291287
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08-03-2017 08:49 PM
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09-03-2017 10:27 PM
We are sorry for what happened with you.
I have just updated your number kindly restart your phone and the data is going to work with you.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.
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10-03-2017 09:29 AM
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10-03-2017 09:38 AM

