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QR not received

Binoz
عضو جديد

Yesterday I port the sim from Zain network to  jawwy, the order also placed and paid the amount. but before receiving  the QR code the  exiting network was deactivated. so i cannot able to use jawwy app because of OTP

1 REPLY 1

Meead.A
كابتن جوّي
كابتن جوّي

Hi 🤝,Dear, welcome to Jawwy from stc, 

In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.

Please visit us:

https://www.jawwy.sa/content/jawwy/en/help.html