09-06-2024 06:51 AM
Yesterday I port the sim from Zain network to jawwy, the order also placed and paid the amount. but before receiving the QR code the exiting network was deactivated. so i cannot able to use jawwy app because of OTP
10-07-2024 02:23 PM
Hi 🤝,Dear, welcome to Jawwy from stc,
In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.
Please visit us:
https://www.jawwy.sa/content/jawwy/en/help.html