Transfer number from STC to Jawwy

[MajedAbdullah]

Dear Sir,
Hello
I was STC customer and I switched my number to Jawwy. I bought Jawwy SIM and I received it. I insert SIM But the SIM not working. There isn't outgoing or incoming calling, SMS and the internet not yet working and it is disconnected.
There is Jawwy signal icon on the top of my phone screen. I called 123 and the voice massage is "your telephone has disconnected your payment".
* I turn on Data.
* I switch off WiFi.
* I try to search through Google but the network does not work.
* I try to log in on the Jawwy app but it does not able to active my SIM automaticely.
*I restart my mobile.
*I restart Jawwy app.
*I clean up the app cache and data but still the SIM doesn't activate.
I don't tell STC that I am going to transfer my number from STC to Jawwy, do I have?

what can I do else for this issue.

Kindly Regards
Majed Abdullah

[iqwan]

can i port my stc number to jawwy ???

does jawwy has same network covrage as stc ??

[JAWWY0000144930]

0538218026

[feras432]

Hi @JAWWY0000144930

Thank you for contacting us today!

you can change your package from STC to Jawwy easily , just follow the steps from this link

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy.

Feras

[JAWWY0000564850]

O53237706

[JAWWY0000564850]

0532377060

[Kasimali]

Dear sir,
I want to transfer my sim stc to jawwy. My stc number 0539093854 My mail id (talison1970@gmail.com). Possible transfer? If possible then will I get your all offers and facilities? Please inform me procedures.

[mostafa18311]

Hello Kasimali,

Thank you for contacting Jawwy from STC.

It will be a pleasure having you in Jawwy family, you can place the order from our online shop, select the SIM, add it to cart, check out, select (Keep my STC number), then add your number and proceed with the payment and delivery options that you preferred.

shop link: https://shop.jawwy.sa/

in case you need any further support, please contact us via Facebook, Twitter, or live chat and we will help you the best possible way: https://www.jawwy.sa/en/content/support

Regards,

Mostafa.

[Tohid]

My number STC form jawwy

[Tohid]

my number stc from 0557737071 jawwy

[walaa]

Welcome to Jawwy from stc, Thank you for contacting us Tohid,  Sure you can, and it will be a pleasure to have you in Jawwy family. Kindly check how to place your order of package changing by visiting the link in the bottom, But, kindly make sure to select (Keep my STC number), and the changing process will take place as soon as possible after the successful fingerprint if your number is Sawa and at the beginning of the second working day if your number is postpaid. You can also select the free delivery or to collect the order from our nearest store which will appear to you while ordering once you select this delivery option, kindly check our shop by visiting this link: https://shop.jawwy.sa/ Steps: https://community.jawwy.sa/t5/Getting-Started/Can-I-keep-my-existing-number-when-purchasing-a-Jawwy-..."