Unable to login in app

[uk4]

I'm unable login in application when ever I'm trying to go to the login option the application is closing and I'm back to home in my mobile and I even tried on other two mobiles to install app and try to login but it's happening same in every mobile I cannot login to activate my new sim.

[AmmarHamed]

Hi @Mansur

Can you please clarify you issue please so I can help you?

It's been a pleasure helping you today.

Ammar,

[Justin]

Why Is it that Evrytime I want to log in it says log in failed? Please help

[akhmed]

Jawwy application is not working since more than a week. Displays following error msg: " Invalid OTP Code for Subscriber = d62e3331-4e87-4eb3-ad97-5d3522d99211 Error = OTP verification Failed".

Changed phones, reinstalled app, checked on a friends phone, tried almost every thing. Its not even working for other people i know using jawwy.

Hope to recieve some solution asap

[AmmarHamed]

Hi @akhmed

We really apologize for the inconvenience, kindly turn off the Wi-Fi and use Jawwy data then delete the app and download it again and try. 

I can see in the system that you have escalated case to the relevant team and we will sort it out ASAP. 

Thanks for choosing Jawwy.

Ammar

[Nhelcris]

How to sign in to jawwy because i try si many times but still go back in to sign in pls help.

[AmmarHamed]

Hi @Nhelcris

We really apologize for the inconvenience.

Kindly provide us with a screenshot of the error message through support page (Email) or social media channels Facebook and Twitter and we will be more than happy to help. 

Thanks for choosing Jawwy.

Ammar

[Jannathussain]

I am ubabel to log-in jawwy app

[AmmarHamed]

Hi @Jannathussain

we apologize for any inconveniences.

If your device is dual SIM please use Jawwy SIM only and make sure that you turned off WiFi. Then using Jawwy SIM data try to launch Jawwy app.
 

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you.

Thank you for choosing Jawwy.

Ammar