Unable to login in app

[uk4]

I'm unable login in application when ever I'm trying to go to the login option the application is closing and I'm back to home in my mobile and I even tried on other two mobiles to install app and try to login but it's happening same in every mobile I cannot login to activate my new sim.

[Naiif]

Hi @uk4 And thank you for choosing Jawwy. 

I checked the system and I can see that your SIM is active now, If you facing this issue with a different account please share your Email with us and we will be happy to help you. 

Naif. 

[uk4]

my sim is activated but iam unable to login in app

[Jawwy-Admin5]

Hi uk4,

     Thank you for choosing Jawwy from STC community, regarding your query kindly provide us with the device type that you are using for Jawwy SIM so we can help you in a proper way.

Happy Day!
Nora Abdull

[tharrat]

Yes same problem unable to login to JAWWY App, my email id tharrat@ymail.com  need urgent help pls

[AmmarHamed]

Hi @tharrat

I can see in the system that you didn't receive your SIM yet, and Jawwy app work any with Jawwy SIM. If you received the SIM kindly provide us with SIM serial number.

If you are trying to activate Jawwy SIM through the app try to turn off your Wi-Fi and use Jawwy data and if you are using Dual SIM device, please use Jawwy SIM in the main slot and disable the 2nd SIM 

I'm glad we could be of assistance. If there anything else we can help you with don't hesitate to contact us through support page (live Chat and Email) or through social media Facebook and twitter.

Ammar,

[ferose]

I also login problem what can I do sir, this is my mail.ID. Feroz Khan.6564@gmail.com

[Mansur]

Please sort out my problm

[Mansur]

Mansuralam1@email.com

[AmmarHamed]

Hi @ferose

We really apologize for the inconvenience, we used to have an update on the system. if you still face the issue please try to re-install Jawwy app.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

It's been a pleasure talking to you tonight. Thanks for choosing Jawwy.

Ammar,