Transfer money from extra services to my account

[maljarudi]

Hi,

I accidentally added the the money to extra services instead of my account. Now My 100GB+100mins bundle is gone. 

Can I transfer the money to my account and reactivate my bundle? 

Thank you

[Abdullah1]

Hi @maljarudi

We are sorry for what happened with you.

As I can see on my system you have added the extra service to your account instead of leaving the 60 SAR on your account so that the 10GB and 100 minutes renew for you.

Now its going to renew with you next month, kindly make sure to recharge your account before the renewal cycle.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.