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Sim order not delivered

Ali_06
عضو جديد

i have been mentioning lots of places but wana complain now that jawwy sim ordering is really poor & disgusting

 

and totally inverse of the network service

 

it really really pathetic , i ordered sim on 26 oct and still today i didn't get my sim (order # 200234135168419 )

 

better either improve the delivery system or shut it down or open more outlets in cities

3 REPLIES 3

Shafiaslam
Beginner

My order expected date of delivery was 02/11 and today is 03/11.

If any one know customer service toll free number, please advise.

Best regards

Shafi Aslam

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @Ali_06

 

 

We are sorry for what happened with you.

I am going to escalate your case to the relevant team and we going to contact you soon and the SIM will be delivered to you.

 


Thanks for contacting us.

Abdullah Mohamed.

 

 

 

 

Abdullah1
مشارك موثوق
مشارك موثوق

Hi @Shafiaslam

 

 

We are sorry for what happened with you, 

Kindly provide us with your order number so that we can help you.

 

 

You can also contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will help you

 

We will be waiting for you.

Abdullah Mohamed.