18-09-2016 09:40 AM - edited 18-09-2016 09:48 AM
Solved! Go to Solution.
25-12-2016 06:09 AM
26-12-2016 08:17 PM
Hi @hanifazmeel
Kindly follow the steps on this link to guide you to get your number transfer from Zain to Jawwy.
https://community.jawwy.sa/t5/Getting-Started/Can-I-bring-my-current-number-when-purchasing-a-Jawwy-...
Thanks for contacting us.
Abdullah Mohamed.
28-12-2016 07:59 PM
16-02-2017 10:08 AM
Hi,
I tried calling 123 for data sim activation,oops call has been disconnected with odd tone beep.
how do get activate my sim as well WIFI device.
Thanks.,
Sheik Mohammedali N
0506626755
17-02-2017 06:56 PM
Dear @sheik,
So we can assist you better, please contact us on private message to provide us with your account details, so we can view your account and number status.
- Also can you please tell us if you're able to see Jawwy sign with 3G or 4G?
- Are you able to use internet?, if (no) then what's the error message that appears to you when you try using the internet?
- Have you tried to activate your SIM through Jawwy app? if not, please do going through the following steps How do I get started?
- Are you able to receive calls on your number?
We are looking forward to hearing from you,
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks you.
Fahed,
07-03-2017 05:16 PM
04-07-2017 12:11 PM
12-07-2017 03:57 PM
sim card signel not comming
12-07-2017 04:21 PM
sim card signel not comingim still waiting how i will activate my sim
15-07-2017 06:11 PM
Hi @mansoornmk
We are sorry for what happened with you.
As I can see on my system you have transfer your number to Jawwy.
-Can you tell us from which operator you have transfered your number?
-And kindly try to call 123 and check if you can hear Jawwy voice message.
You can contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
We will be waiting for you.
Abdullah Mohamed.