Login problem

[Sa1]

Dear all
I can't access my jawwy account and how check my data balance

[angelopogi]

may jowwy need to log in

[amjadsa3]

Thank you for contacting Jawwy from stc

We are sorry to hear that, kindly contact us through Twitter, Facebook, or live chat to help you in this regard

If this solution was helpful please press on accept as solution
Kind regards,
Amjad

[JAWWY00001127413]

why my profile not open

[Ahoma]

Hello dear, and welcome to Jawwy from stc. Glad to assist you.

We are sorry about that, please make sure that you are using the app without the wifi, let the data only be on, try to restart the device first to get accurate results, and if you are still facing the problem don't hesitate to reach us contact our Customer Care team anytime throughout the week through our Social Media networks on Facebook and Twitter or by using Chat Support on the Jawwy app, to assist you with your issue as soonest.


With thanks and appreciation,

Ahmed Omar

[Thasneem2021]

How van my recharge

[Ahoma]

Hello dear Thasneem, welcome to Jawwy from stc. Glad to assist you.

You can check the recharge amount from the Jawyy app,

And we have a variety of methods to recharge your main balance in Jawwy to suit our customers as follows:

1- Mada/Credit cards (American Express cards are not applicable).
2- SAWA top-up card and SAWA eVouchers.
3- Sadad Payment System through the bank app/online banking/ATM machine.
4- Direct Mobile Recharge through the bank app/online banking/ATM machine (For only Alrahji bank and NCB accounts):
5- stc pay.
6- Apple Pay (For iPhone devices only).

For more information about the steps, please visit this link: https://community.jawwy.sa/t5/Recharge-and-usage/How-can-I-recharge-my-main-balance-account-balance/...



With thanks and appreciation,

Ahmed Omar

[Pervez]

I can't access in my jawwy so I can't checked my balance or my jawwy account

[Pervez]

I can't access in my jawwy so I can't check my balance or my jawwy account

[JAWWY0000124160]

My jawwy app not open