Thank you for contacting Jawwy from stc, our pleasure to assist you.
We are sorry to hear that, kindly contact us through Twitter, Facebook, or live chat to help you in this regard.
you can dear join your number under your account by following these steps.
Go to https://www.jawwy.sa/en/personal-area/devices
Under “My devices”, you can see all the numbers you already have in this account, click “Add a new device” which is found on the right side.
After that, you need to enter the Jawwy number you want to add to the account starting with 966 then mobile number starting with 5xxx, click “Next”.
An activation code will be sent to this Jawwy number, enter it in the appropriate field to complete the process.
If this solution was helpful please press on accept as solution
Kind regards,
Amjad
