Getting Started

Can I cancel my request for keeping my number from another service provider to Jawwy?

To know more information about Jawwy, please visit our new FAQs page.

How long does it take to transfer my number from Virgin Mobile/Lebara to Jawwy?

To know more information about Jawwy, please visit our new FAQs page.

If I have a Virgin Mobile or Lebara SIM, can I transfer it to Jawwy?

To know more information about Jawwy, please visit our new FAQs page.

What does OTP stand’ for? When should I use it?

To know more information about Jawwy, please visit our new FAQs page.

How can I buy a Physical Jawwy SIM?

Buying online with us is safe, secure, and easy. No more standing in long queues and wasting your time there. Ours is a simple four-step process so you can buy your SIM easily as follows: Click here to visit our online Shop and add your preferred ...

How can I get my order? How quickly? What’s the price?

To know more information about Jawwy, please visit our new FAQs page.

How can I get started and activate my Physical Jawwy SIM?

Activate your SIM easily by following these steps: 1) Open your SIM pack. You will find that our all-in-one SIM fits any device; you can select it in full size, micro, or nano, and pop it into your device. 2) You’ll receive a welcome SMS with a li...

Can I keep my existing number when purchasing a Jawwy SIM Card online?

Yes of course, and switching to us is easy. Click here to go to our Online Shop, and select the SIM you prefer either Normal SIM or eSIM, and then add it to the cart and click "Checkout".Register your account, log in, or proceed as a guest in order...

How can I track my order?

Go to the Track My Order page by selecting My Orders and clicking on Track. You’ll see if your order’s been packed, on its way, delivered or if you’ve cancelled it. اقرأه بالعربي