What happens if I cancel my account?

[SebahIA]

Hello @Fazal

If you removed your SIM from your Id, you will lose the number forever.

And if you just unjoined it from the email it is activated on, you will lose the plans, offers, and balance on it. 

Moreover, if you didn't use the SIM for 90 days you will lose it as well. 

And for the account (email) you can not cancel it, you can just remove the number activated under it. 

Please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.

Thanks for contacting Jawwy from STC.

Sebah. 

[Sa12345]

please cancel my sim card sim no 0539419373

[Fahed]

Hi @Sa12345

Thank you for contacting us today, we're sorry to hear that, please contact us through support page (live Chat and Email) or social media channels Facebook and Twitter, so we can assist you better.

We'll be looking forward to hearing back from you,

Thank you.

Fahed

[alisher80035]

0532193066 this sim delete account please

[walaa]

Hello and welcome to Jawwy from STC, if you terminate the current accoutn number lost all benefits once it's activated on the account level not numbers so we advise you to consume plan and use the current balance to prevent losing anything, for more details contact us Via Facebook, Twitter, or live chat and we will help you the best possible way for more details: https://www.jawwy.sa/en/content/support