Sim order not delivered

[Akramdba07]

Hi,

Its very sad to see such poor service from Jawwy.

I have placed an order on 1st November 2017 #200234100491060.

I haven't received this order nor anyone bother to replay to the multiple tickets raised for one reason, only false commitments made by the person attending the online chat.

May I request the customer support to help my get the SIM or cancel the order and refund the amount paid.

Thanks

[Hamed]

Hi @Akramdba07

We apologize for the inconvenience, delivery doesn't take that long, only recently due to a technical update, we are doing everything we can to have this delivered to you as soon as possible. If you still need to cancel your order, please contact us through the support page (live chat and Email) or social media channels Facebook, Twitter, and Instagram.

We will be happy to provide help at anytime.

Thank you for choosing Jawwy,

Hamed.