27-02-2017 09:07 AM
I have order number 200234166193911 from 19/2/2017 and i haven't received it yet.
28-02-2017 08:33 AM
Hi @Rasha-Moaz
We are sorry for what happened with you.
As I can see on my system, your order has been canceled because the delivery guy contacted you 3 times but there was no response, kindly re-order again and make sure your contact number is correct?
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.
01-03-2017 04:42 AM
02-03-2017 11:24 AM
Hi @aman
We are sorry for the delay.
You will be receiving the SIM today and the delivery guy is going to contact you before delivering the SIM.
Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.