Lost data

[Amdmosaad]

My 10 gb data lost in two days and my phone was not online or even downloading that much.

[Latif]

Hello @Amdmosaad

Thank you for contacting Jawwy from STC.

We are sorry my friend. For your privacy, can you please provide your Jawwy number to check it on our system via  Facebook or Twitter or Chat or Email at Jawwy.sa/support  

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy from STC.

Abdullatif

[My100]

Yes even I am going through same problem , but I donno how can we fix this as they don’t have any toll free number to contact

[mohamed]

Hello, Dear, Ramadan Mubarak and welcome to Jawwy from STC, We are sorry to hear that, Kindly contact us through support page (live Chat and Email) or social media channels Facebook and Twitter to provide us with some informa0tion.

Thanks. 

Mohamed.