Internet not working

[djiwayan]

I bought 2 jawwy sim for me and my wife. We erquested a package 10gb for 1month renewable for 3 months. the first one i bought dont work anymore. when i check the bundle balance it said i still have 1gb left in my account and expire in 9 days but the internet is not working please advice what happened. The second simcard works fine.

[naveen_sharafud]

The solution is so easy:

(1): contact jawwy support through live chat or email.

(2):.They will refresh your data.

(3): Just to restart your cell phone,.and enjoy jawwy services

Regards,

Naveen

[AmmarHamed]

Hi @Sajid3

We really apologize for the inconvenience, I can see in the system that you contacted us through twitter and we fixed your issue.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for choosing Jawwy.

Ammar

[naveen_sharafud]

Good night friends ....

[Mrasool]

Internet not working

Please help me out in this

[Mrasool]

4.90gb internet data is there but i unable to open any thing
How to contact customer care

[AmmarHamed]

Hi @Mrasool

We really apologize for the inconvenience, we refreshed the system and fixed your issue kindly restart your device and try again

If you have any further inquiry, please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for choosing Jawwy.

Ammar