How to track my order

[Je]

Hi how can i track my order and can i make a time of delivery?thanks

[Hamed]

Hi @Je

After placing your order, you will receive the order number, then you can go to "my orders" on your account, then track the order.

For further questions, feel free to contact us through support page (live chat and Email) or social media channels Facebook, Twitter, and Instagram, and we will be more than happy to assist you.

Thank you for contacting us,

 Hamed

[JTD1968295554]

200234137875427

[walaa]

Good morning, welcome to Jawwy from STC, Thank you for contacting Jawwy, sorry to inform you that your order has been cancelled we really appreciate your time and sorry for that, please don’t hesitate to contact us Via Facebook, Twitter, or live chat for more details: https://www.jawwy.sa/en/content/support

[Saniya786]

My order no 7007001000001623 is not receive so kindly check

[Saniya786]

My order no 7007001000000251623 is not receive so please check

[Saniya786]

My order no 7007001000000251623 is not receive so please check

[Abdur]

200234137875427

[Amarbiradar]

We successfully received your order 320000981317823 for Jawwy-eSIM-100 Plus to this number 966538083397

[Meead.A]

Hi 🤝,Dear, welcome to Jawwy from stc,

Hello dear 🙂, thank you for contacting Jawwy from stc. You can easily track your order through the following steps:

From the website:
1- Go to Jawwy website here: https://www.jawwy.sa/content/jawwy/en/home.html and log in using the mobile number used to place the order and OTP.
2- Select “MY Jawwy” from the menu on the right side of the page.
3- Under “MY Orders” on the bottom right corner, click "SEE ALL". 
4- You can see all the orders placed; click "TRACK" next to the order you want to check its status.

From Jawwy 2.0 App:
1- Log in using the mobile number used to place the order and OTP.
2- Click “MORE” then “MY ORDERS”.
3- You can see all your orders placed; click "TRACK" next to the order you want to check its status.

In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.

Please visit us:

https://www.jawwy.sa/content/jawwy/en/help.html