Did not receive OTP

[Rashedgsub]

I inserted the sim and started to login my account. But I still did not receive the OTP yet.
My number is 966506416956
Email - rashed.gsub@gmail.com

[Jawwy-Admin5]

Hi Rashedgsub,
 
     Thank you for choosing Jawwy from STC community, regarding your post, we chave checked the system and we found that the only number under your account has been activated.

If there is anything else we can help you with, please do not hesitate to get back to us. 

Wish you a wounderfull day.
Nora abdullah.

[felix]

same issue with me today...I could not recieve and OTP - text, or call on this SIM# 0539326540- do I need to for few minutes or hours or day

[Jawwy-Admin5]

Hi Felix, 

Thank you for choosing Jawwy from STC community, regarding your post we need to know what device type are you using for Jawwy SIM.

And kindly try the below steps and tell us if it works with you. 

1- Call 123 and tell us if you can hear the voice message.

2- Turn off the wifi and turn on data, then try to search for anything on the browser to check if the data is working on Jawwy SIM. 

Waiting for your response so we can assist you in a better way.

Nora abdullah.

[mohammedamair]

I'm calling 123 but not going call.

But after turn off wifi my data is working.
After what to do sir

[Naiif]

Hi@mohammedamair

Are you able to see Jawwy logo and 4g on you phone screen, and please try to activate your SIM from portal by visiting this link  https://www.jawwy.sa/en/personal-area/devices

Naif. 

[asadallipur]

0

[Jino]

I entered my mobile number and imei number and I did not receive my otp code and sim did not activate till now 4 days over

[Devilal]

Otp is also not receiving on my sim
0570252291

[WaqarMunir]

Hello I didn't receive otp code jAwwy app 0581430949