Worst support I ever face

[Sohail036]

I change my stc sim to jawwy and I think I amke big mistake of my life.
My jawwy sim after 2 weeks of use lost the signal and I can only make emergency calls
Then after chatting for two days with jawwy support they told to replace sim with extra 26 riyals.
After replacement of my sim the took extra 8 hours to disable my old sim.
After activation of my replacement sim I still can not make calls but I can receive calls.
Then again I start chatting with there zero support and they told me the we raise ur case to technical team and they will contact u in 48 hours.
And still after 48 hours my issue not solved

And now they are saying wait for another 48 hours.
So annoying,disturbing and zero support u have.
Becaus of them I face many issue in my job because form 4 days I can not make calls.
Jawwy zero support

[Sohail036]

Still I am facing the issue and no one contact from the technical team

[Latif]

Hello @sohail036

Thank you for contacting Jawwy from STC.

We are sorry my friend. For your privacy, can you please provide your Jawwy number to check it on our system via  Facebook or Twitter or Chat or Email at Jawwy.sa/support  

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy from STC.

Abdullatif

[Sohail036]

I shared my number with everyone on your support chat.
Because I am communicating with them from last 6 days

[mohamed]

Hi, Sohail036, EID Mubarak and welcome to Jawwy from STC, We are sorry bout that,  Kindly contact us through support page (live Chat) or social media channels Facebook and Twitter to provide us with some information.

Moahmed.

Thanks.