09-11-2021 12:16 PM
09-11-2021 04:16 PM
Hello dear Raja, and welcome to Jawwy from stc. Glad to assist you.
We are sorry about the issue,
You can easily contact our Customer Care team anytime throughout the week through our Social Media networks on Facebook and Twitter or by using Chat Support on the Jawwy app to check the status of payment refund.
With thanks and appreciation,
Ahmed Omar