recharge problem

[Ekrar568]

jawwy sim is very bad today I am recharge 80.50 and active 70 RIYAL package but not receive package please help me I am also complaint my complaint number is 5332448

[Meead.A]

Hi 🤝,Dear, welcome to Jawwy from stc, 

In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.

Please visit us:

https://www.jawwy.sa/content/jawwy/en/help.html

[Sahirabbas]

I also in this problem i recharged but not show balance in app iwanna70 combo pkg but not working balnce show in wallet just?

[Sahirabbas]

Please solve this problem

[DharmendraYadav]

Jo kuchh recharge Nahin ho raha hai