phone number is registered to another account

[rene0569732231]

I was registering my sim to my jawwy account but there is a message that it is registered on another account. Just purchased yesterday for 80 riyals. Please advise what to do.

[Abdullah1]

Hi @rene0569732231

We are sorry for what happened with you,

As I can see on my system there is no SIM under this account, kindly provide us with the number on private, so that we can help you.

You can also contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

We will be waiting for you.

Abdullah.

[ahmedusman88]

i am also facing same problem ? any one had a solution....

[ahmed20200]

Thank you for contacting Jawwy from stc

We are sorry to hear that, kindly contact us through Twitter, Facebook, or live chat to help you in this regard

If this solution was helpful please press on accept as solution
Kind regards,
Ahmed