My replaced sim not working

[faisal78633]

I got replaced sim. My old one deactivated and new one activated. But today morning onwards I can’t access my replaced sim and signal showing no service

[AbrarHussen]

i old number recharg today activat rechar but not show balance not show app by

[walaa]

Welcome to Jawwy from stc, Thank you for contacting us AbrarHussen, regarding the issue that you faced, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way : https://www.jawwy.sa/en/content/support

[JAWWY0000777387]

some is using my new and old sim was stolen by others

[ahmed20200]

Thank you for contacting Jawwy from stc

We are sorry to hear that, kindly contact us through Twitter, Facebook, or live chat to help you in this regard

If this solution was helpful please press on accept as solution
Kind regards,
Ahmed