didnt receive my replacement sim

[Anowar_]

hi,

my order no. is 200234125526232 . The delivery guy contracted me but i was in the office so i didnt receive it . So what would i do . The time when he calls me i will be in office. Can he deliver it to my office. And how can I contract him .

[Abdullah1]

Hi @Anowar_

We are sorry for what happened with you,

I am going to escalate your case to the relevant team and we going to contact you once your issue is resolved.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for contacting us.

Abdullah Mohamed.

[Anowar_]

Sorry . but I still didnt recieve my sim

[AmmarHamed]

Hi @Anowar_

We really apologize for the inconvenience, we raised your case to the relevant team with number 260203 and we will sort it out ASAP.

Don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thanks for choosing Jawwy

Ammar