31-10-2016 09:43 PM
01-11-2016 01:39 PM
02-11-2016 01:06 AM
Hi @Zaheer
I am sorry for what happened with you.
Kindly download Jawwy app then close the Wi-Fi and open Jawwy data then log in and you SIM will be activated.
And to log in through our website kindly:
1- Log in to Jawwy portal with your account. (Jawwy.sa)
2- Click here to go to activation page directly.
3- Fill the box with your Jawwy number and the IMEI for your device. and you can find your IMEI by dialing *#06# .
Thanks for contacting us.
Abdullah Mohamed.
02-11-2016 01:07 AM
03-11-2016 09:29 AM
03-11-2016 09:32 AM
07-11-2016 02:52 AM
12-12-2016 01:11 PM
14-12-2016 02:00 PM
Good Afternoon Khair,
Thank you for choosing Jawwy from STC community,
Regarding your query, we have checked the system and we found that your SIM is not yet active.
To activate the SIM kindly follow the bellow steps:
1- Call 123 and tell us if you can hear Jawwy voice response.
2- Kindly turn on the data and turn off the WiFi, then try to search for anything on google to check if the data is working or not.
3- Last thing try to activate the SIM from the portal,
please follow the below steps it will help you:
1- Log in to Jawwy portal with your account. (Jawwy.sa)
2- Click here to go to activation page directly.
3- Fill the box with your jawwy number and the IMEI for your device. and you can find your IMEI by dialling *#06#.
Please get back to us with the answers so we can help you in a better way.
Best of luck,
Nora abdull