Mobile Data speed was good, but since today morning Mobile Data speed is very low on my nymber even

[Sanjay]

Dears, i am using a 5G high end device and till yesterday evening Mobile Data speed was good, but since today morning Mobile Data speed is very low on my nymber even the 4G

Tried restarting the device multiple time, putting the sim in another slot, put device on airplane mode, but all in vain.

When i connect to WIFI internet is good, but on mobile data its very slop, not able to make imo or whatsapp call.

Did a chat with support but no solution till now.

Did any one face same issue and solution/suggestion.

Regards,

Sanjay

[amjadsa3 · Accepted solution]

Thank you Sanjay for contacting Jawwy from stc, our pleasure to assist you.

We are sorry to hear that, for your privacy kindly contact us through Twitter, Facebook, or live chat to help you in this regard.

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Kind regards,
Amjad