How to deactivate current package?

[Mazhar]

I used 150 package for this data is finished. To have more data activated new package 172 sar ...but how to force stop the current 150 riyal package to use new 172 riyal package ?

[Moghees]

Same problem but i activate 100 riyal data packgae montly my data is over now i rechage and pay again combo99 package but still not working

[sarahalotaibi]

Hi dear Moghees. Welcome to Jawwy from stc, In order to assist you better and to protect your data privacy, please provide us with the mobile number through the following contact methods:

Jawwy customer care☎️ is digital, and our contact methods are through our live chat via Jawwy App or Jawwy website, X, Facebook.

[Jostin]

I am facing the same problem. Is there any solution ?  I was using 34SAR package and data got over.  So I recharged 70SAR 20GB data plan. But previous pack validity is still 2 more days hence internet is not working even though I have 20GB in new pack. 

Mobile No 0538120318

[Israrkhan]

Same issue here

[Israrkhan]

I consumed my data combo 100 before on time now I am buying again the same package but didn't work, what can i do to buy my new package please help me

[abdulaziz]

Please cancel my old recharge 100sar