18-06-2017 04:55 PM
NEED A HELP , MY SIM IS INSERTED TO MY PHONE THAT HAS BEEN DAMAGE AND I NEED TO PUT IN MY NEW PHONE BUT IT SAID THAT IT IS REGISTERED TO ANOTHER ACCOUNT, HOW CAN I REMOVE MY ACCOUT IN MY OLD PHONE AND ADD IT TO MY NEW PHONE.REPLY PLS.. THIS IS MY NO. +966534360961
20-06-2017 06:32 PM
Hello @bhabhiekimmy
We are sorry for what you are facing, please contact us on private so that we can assist you regarding your account log in or SIM unjoin from the account.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
28-06-2017 06:33 PM