15-06-2017 11:16 AM
I have got a bundle offer 1 sIM + 1 sim free.
One of the Sim Is activated however I am unable to activate and select plan for 2nd sim.
Please help anybody.
18-06-2017 01:28 PM
Hello @amirraza15
We can see that you activated the two SIMs under the same Jawwy account.
Hence, you have one active base plan "can be shared with both numbers", and you got 45 SAR additional credit for the other SIM instead of the data and minutes.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
03-07-2017 10:24 PM
04-07-2017 04:52 PM
We are sorry for what you are facing. However, please contact us on private to provide us more details on the SIM that is not working and we will do our best to help you.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah