Account Barred to refill

[Rene1974]

Hello

I tried to recharge my account but it says my account is barred from refilling. Can you please check and advise

Name: Rene

Jawwy mobile number: 0505669173

[Meead.A]

Hi 🤝,Dear, welcome to Jawwy from stc, 

In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.

Please visit us:

https://www.jawwy.sa/content/jawwy/en/help.html

[Sufiyan]

Hello

I tried to recharge my account but it says my account is barred from refilling. Can you please check and advise
Name: Sufiyan Akhtar
0538841183