29-10-2016 01:43 PM
I'm unable login in application when ever I'm trying to go to the login option the application is closing and I'm back to home in my mobile and I even tried on other two mobiles to install app and try to login but it's happening same in every mobile I cannot login to activate my new sim
Solved! Go to Solution.
31-10-2016 01:36 PM
Hi jabbar-515,
Thank you for choosing Jawwy from STC community.
Regarding your query How to activate your Jawwy SIM, we would like to follow some steps to check if everything is okay to activate your SIM:
1- Call 123 and tell us if you can hear Jawwy voice response.
2- Kindly turn on the data and turn off the WiFi, then try to search for anything on google to check if the data is working or not.
3- Last thing try to activate the SIM from the portal,
please follow the below steps it will help you:
1- Log in to Jawwy portal with your account. (Jawwy.sa)
2- Click here to go to activation page directly.
3- Fill the box with your jawwy number and the IMEI for your device. and you can find your IMEI by dialing
Please get back to us with the answers so we can help you in a better way.
Best of luck,
Nora abdull
08-11-2016 09:57 AM
I am not received OTP... since I am trying for past 10 days
09-11-2016 11:47 AM
Good morning orcsha,
Thank you for choosing Jawwy from STC community.
Kindly follow the below steps to activate your SIM:
1- Call 123 and tell us if you can hear Jawwy voice response.
2- Kindly turn on the data and turn off the WiFi, then try to search for anything on google to check if the data is working or not.
3- Last thing try to activate the SIM from the portal,
please follow the below steps it will help you:
1- Log in to Jawwy portal with your account. (Jawwy.sa)
2- Click here to go to activation page directly.
3- Fill the box with your jawwy number and the IMEI for your device. and you can find your IMEI by dialling *#06# .
Please get back to us with the answers so we can help you in a better way.
Best of luck,
Nora Abdullah.
13-03-2017 09:58 AM
15-03-2017 08:42 PM
Hi @Zaheer1
We are sorry for what happened with you,
Kindly contact us through support page (live Chat and Email) or social media channels Facebook and Twitter, so that we can help you on best possible way.
We will be waiting for you,
Abdullah Mohamed.
16-03-2017 04:40 PM
18-06-2017 05:34 AM
20-06-2017 06:49 PM
Hello @Ahsan4u
We are sorry for what you are facing. However, we can see that the account you are contacting us with has no numbers activated under it.
Please make sure to use the right email that you used to activate your SIM for the first time.
And don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter and we will be more than happy to help.
Thanks for contacting Jawwy from STC
Sebah
28-07-2017 07:52 PM