29-10-2016 01:43 PM
I'm unable login in application when ever I'm trying to go to the login option the application is closing and I'm back to home in my mobile and I even tried on other two mobiles to install app and try to login but it's happening same in every mobile I cannot login to activate my new sim
Solved! Go to Solution.
04-08-2019 07:53 AM
Good morning, welcome to Jawwy from STC, Thank you for contacting Jawwy and sorry for what you’ve faced, please contact us Via Facebook, Twitter, or live chat and we will help you the best possible way to solve the problem : https://www.jawwy.sa/en/content/support
05-08-2019 06:02 PM
05-08-2019 06:04 PM
07-08-2019 06:41 PM
Hello JAWWY0000200712,
thank you for contacting Jawwy from STC,
sorry for what you've faced, please remove the app and download it again making sure that Jawwy SIM is in slot1, then close the wifi and use the SIM data, then open the app.
In Addition, the system shows that we sent the credentials of your account via SMS, please try to log in using the same credentials.
If you need any further assistance, please contact us via Facebook, Twitter, or live chat and we will help you the best possible way: https://www.jawwy.sa/en/content/support
Regards,
Mostafa.
24-08-2019 10:03 AM
23-09-2019 01:22 AM
23-09-2019 01:24 AM
23-09-2019 01:26 AM
23-09-2019 01:35 AM
23-09-2019 01:38 AM