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i lost my SR 50 from my Javvy account

JAWWY00001083895
عضو جديد

hello Support, 

 

i recharge my account with SR100, and i take the package, of SR50 and still sr50 remaining in my account.  At the end of the month, The package should have been automatically renewed by the same package.  At the end of the month i see, that the SR 50 have vanished from my account, and didnt renew the package.   And i cannot call anyone with my phone????

 

I have to add again SR 50 to enable the calling to another mobile.  lease resolve this issue at eh earliest. Ticket Number #1123901.

1 REPLY 1

Fahed
كابتن جوّي
كابتن جوّي

Hi @JAWWY00001083895

Thank you for contacting us today!

 

 

We're sorry to hear about what happened to you, it appears to me on the system that you have reached us through eMail, and your case has been already solved by the technical team. 
 

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

 

Thank you for choosing Jawwy.

Fahed