19-11-2016 02:50 PM
20-11-2016 01:01 PM
Dear Khaleel,
Welcome to Jawwy from STC.
I will advice you to contact Jawwy online support team and let them check your account details.
For your reference find the link below:-
https://www.jawwy.sa/en/content/support
Regards,
Jawwy Friends
20-11-2016 02:50 PM
Good afternoon, @Khaleel,
Thank you for choosing Jawwy from STC community.
Regarding your concern, we have raised a ticket to add the balance as soon as possible.
You can follow up by case number: #162689
Best of Luck
Nora Abdull
20-11-2016 07:49 PM
21-11-2016 11:34 AM
Good Morning @dony,
Thank you for choosing Jawwy from STC community.
Don't hesitate to get back to us if there is anything else we can help you.
Have a wonderful day
.. Norah Abdullah ..
23-11-2016 12:52 AM