Account barred -0538187290

[Fahad]

Sir,
I am fahad , My jawwy number is 0538187290
Today when I tried to recharge my jawwy account using an stc sawa recharge voucher, I entered the voucher number wrongly few times by mistake.
But after that it is showing that, My account is barred from refilling. Now I am unable to recharge my account by entering the correct voucher number also ..
Kindly help me to reset my jawwy account

Regards
Fahad

[walaa]

Welcome to Jawwy from STC, Thank you for contacting Jawwy support Fahad, We really apologize for the inconvenience, can you contact us through private message on social media or chat to help you better?

[Fahad · Accepted solution]

I am unable to use jawwy support that is the reason I posted my problem here can you help?

[walaa]

So my friend Fahad please contact us through your accoutn on website, https://www.jawwy.sa/en/content/support