on 12-02-2016 06:00 PM - edited on 18-08-2021 09:01 PM by noura_diab
If you are trying to make a local call to a landline number or a mobile number, make sure you have a flexible plan or a calls filler or any offer that includes minutes.
If you are trying to make international calls, make sure to have an International Minutes add-on or enough PayGo credit to make these calls.
If you are trying to make calls to numbers beginning with 700/19 or 3-4 digits numbers, make sure to have enough PayGo credit, to make such calls.
Try the following if the above points are not valid:
If the problem persists, please contact our customer support and they will help you.