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Knowledge Base Articles

How can I purchase PAYGO balance?

Recharging your PAYGO credit is very simple with Jawwy, let's follow the below steps together:    Launch Jawwy App and click on "Shop". Click on the "PAYGO" tab.Pick the suitable option for you starting from 5 SAR up to 100 SAR. Select the number you...

Can I upgrade or downgrade my plans?

Yes, go to My Plans in our app or under the My Jawwy section at http://www.jawwy.sa. Click on the Manage button and then adjust the data and minute options, confirm your selection and buy. The new combination will show under My Plans. You’ll get the ...

How do I customize my data & voice plan?

It’s easily done in our app or via My Jawwy at jawwy.sa, all you need to do is… Select from the list of voice and data options shown as available on the carousel by clicking on ‘Manage’ under My PlansConfirm your selection and you’ll get the refund o...

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