i have already Sim card om My Iqama
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15-07-2017 01:06 PM
i have already sim card on my iqama , but activation time seler add on his email id i want to reset his email id and use my own email .
how is possibles any idee 0536216123
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15-07-2017 06:44 PM
Hi @Ghayyur
We can cancel your current email from your number so that you can join it on different account.
However you are going to lose any plan or benefits you have on your current account, is that ok, kindly confirm on private with your Iqama number so that we can help you?
You can also contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.
Thanks for contacting us.
Abdullah Mohamed.
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17-12-2017 10:23 PM
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22-12-2017 07:50 PM
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24-12-2017 06:35 AM
Hello @Abdulhafeezktk.
As per the system, the number status that you have provided is " unjoined " you need to join the number to an account in order to be able to use it. Follow the steps below to join the number.
- Insert the SIM in the device and download Jawwy App from Play Store or App Store depending on your device brand.
- Login to the App using the account details (Credentials) you want to join the SIM too.
- After successful login, the SIM will be linked to this account and you will be able to control it from “My devices” section in your App or through the website.
For further questions, feel free to contact us through support page (live chat and Email) or social media channels Facebook, Twitter, and Instagram, and we will be more than happy to assist you.
Thank you,
Azzam.

