how can check balance

[#1]

how can i check my balance without going to jawwy app

[AmmarHamed]

Hi friend,

You can check the balance from Jawwy app or Jawwy Website my account page.

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you.

Thank you for choosing Jawwy.

Ammar

[Mufaddal]

App is not working. Every time it says no data connetion

[#4]

2 days before my net finished. How to acctivate. I don't know please activate

[Azzam]

Hello @Mufaddal

Please follow the steps below to fix the app issue:

1. Open your device settings.
2. Tap Apps & notifications.
3. Tap Jawwy from STC.
4. Tap Clear data. If you don't see "Clear data" tap manage space.
5. Delete Jawwy from STC app.
6. Turn off your device.
7. Remove any other SIM in the device, Have only Jawwy SIM in slot 1.
8. Turn on your device.
9. Download the app again using Jawwy’s SIM cellular data.

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media

channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you and thank you for choosing Jawwy.

[Azzam]

Hello

Please visit our YouTube video on how to use the app from this link:

Getting started

If you have any other question, please don't hesitate to contact us through [Support Page] or our social media channels [Facebook and Twitter] and we will be more than happy to help you.

It’s been our pleasure to assist you and thank you for choosing Jawwy.

[mdsultan]

i need check the balance

[mdsultan]

i need check the balance

[Abdulrahman91]

Hello my dear, Your account balance is shown on the main screen on our app or under My Jawwy at jawwy.sa. 

[Ajrusekh]

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