Welcome to Jawwy from stc, Thank you for contacting us, this number already added to account with another one so you can remove it from your app or website account, I would like to inform you that when you unjoin the number from the account, all the benefits of the bundles, keys, or passes (allowances) are canceled and the allowance you have shared is due to the account. However, only the additional services credit is linked to the new SIM card. If you want to add Jawwy number to your account, the number you want to add must be not under another account, and If he will remove his number from the account, the number will lose its bundle and features has. please don’t hesitate to contact us Via Facebook, Twitter, or live chat in case you are facing any issues: https://www.jawwy.sa/en/content/support
