Unable to Make Outgoing Call but able to receive calls & SMS.

[JAWWY000066403]

I am unable to make outgoing calls since yesterday and customer support is telling there is some update going on whereas the other nearby user doesn't have such issues. Hence kindly update your system ASAP as I have very crucial calls to be made.

[Latif]

Hello @JAWWY000066403

Thank you for contacting Jawwy from STC.

We are sorry my friend. We had an update on our system and it finished. can you try it again and if you still face the same issue, for your privacy,please share with us your Jawwy number to check it on our system via  Facebook or Twitter or Chat or Email at Jawwy.sa/support 

If you have any further inquiry please don't hesitate to contact us through support page (live Chat and Email) or social media channels Facebook and Twitter.

Thank you for choosing Jawwy from STC.

Abdullatif

[JAWWY000066403]

Facing Same issue again now ! Unable to make outgoing calls but receive calls and sms.

[mostafa18311]

Hello JAWWY000066403,

Thank you for contacting Jawwy from STC.

Sorry for what you've faced, Kindly contact us via Facebook, Twitter, or live chat and we will help you the best possible way: https://www.jawwy.sa/en/content/support

Regards,

Mostafa.

[SENTHILKUMAR]

Facing Same issue again now ! Unable to make outgoing calls

[Riyaz313]

Hello insert sim but not working outgoing and incoming sms not working also of i tried to call but call disconnected internet working properly but i tried to login in app and in website i cannot login to see my data informationKindly advise meRegard...

[Riyaz313]

Hello insert sim but not working outgoing and incoming sms not working also of i tried to call but call disconnected internet working properly but i tried to login in app and in website i cannot login to see my data informationKindly advise

[Meead.A]

Hi 🤝,Dear Riyaz313, welcome to Jawwy from stc, 

In order to assist you better and to protect your data privacy, please provide us with the mobile number in Jawwy customer care channel through our live chat via Jawwy App or Jawwy website, X, Facebook.

Please visit us:

https://www.jawwy.sa/content/jawwy/en/help.html

[RizwanMunir541]

I am unable to make outgoing calls since yesterday and customer support is telling there is some update going on whereas the other nearby user doesn't have such issues. Hence kindly update your system ASAP as I have very crucial calls to be made.

[Hsycreation]

RizwanMunir541

how is your issue resolved.. i am also having the same problem for outgoing.